Refund policy
Due to the made-to-order nature of our items, we do not accept returns. If an item does not meet your expectations or has arrived damaged, please contact us to discuss options. You can always contact me for any question at hello@lovekarladesigns.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Love Karla Designs will not be held responsible for damages incurred from shipping or undeliverable items.